Overview
Fast PDF Word is a document conversion app. This policy explains what information is handled when you use the app, request support, or make a purchase.
Files you choose to convert
You choose which PDF or image files to import. Some text recognition and simple conversions may happen on your device. When a document needs formatted Word conversion, the selected file may be uploaded to our cloud conversion flow so a Word file can be created and returned to you.
We do not use your documents for advertising, profiling, or training AI models. We do not sell your documents.
Information we process
- Anonymous app identifier used to connect usage, conversion reservations, and purchase status.
- Basic conversion information, such as file name, page count, conversion status, and usage balance.
- Purchase and subscription information provided by Apple, such as transaction identifiers and entitlement status.
- Support messages you send to us, including your email address and the contents of your message.
Third-party services
Fast PDF Word uses service providers to operate the app. Apple processes App Store purchases and subscriptions. Firebase helps run authentication, usage tracking, and server functions. A document conversion provider may process selected documents when cloud conversion is needed.
Payments
Payments are handled by Apple through the App Store. Fast PDF Word does not collect or store your payment card details.
Retention
We keep app usage and purchase records for as long as needed to provide subscriptions, prevent abuse, resolve support requests, and maintain accurate records. Support emails may be retained as needed to respond to you and improve support. Documents submitted for cloud conversion are intended to be processed temporarily for the conversion request.
Your choices
You can stop using the app at any time. You can manage subscriptions through your Apple ID settings. You can contact us to request help with privacy questions or account-related data deletion.
Children
Fast PDF Word is not directed to children under 13.
Contact
For privacy questions, email support@fastpdfword.com.